Presented by The Curious Tribe Hey Reader, After more than a decade in internal communications, 12 years in-house and now nearly 2 years as a consultant, I've noticed a problem that seems to cut across organisation size, industry and culture. It's a problem so fundamental and so ingrained in our profession that many of us don't even question it anymore. We simply cannot say no. Let's look at an example I'm sure is familiar to many of you. It's Monday afternoon, your proactive plan for the...
11 days ago • 6 min read
Presented by The Curious Tribe Hey Reader, Each week in this newsletter I answer a question from a reader. Here's the one I'm going to tackle today: “How can line managers support cascading internal comms messaging and making it relevant to their teams? How can / should the internal comms team support them with this? I work in a large organisation with a large number of line managers with varying levels of ability, competency and levels of engagement in communicating with their teams beyond...
18 days ago • 6 min read
Presented by The Curious Tribe Hey Reader, Before we dive into today's topic, I want to invite you to a webinar I'm doing in partnership with Oak Engage. This one is a little bit different and is an event I think is super important. Because it's about the right to disconnect and how you can look after yourself as an internal communicator. I see a recurring issue all the time in our field - internal comms pros invest so much time and energy into making the employee experience great for...
25 days ago • 6 min read
Presented by The Curious Tribe Hey Reader, Each week in this newsletter I answer a question from a reader. This week's question comes from an internal comms pro in New Zealand: "I am a bit confused between the difference between a communications plan and a communications strategy. Are they the same thing but just using different words? Googling this isn't helpful as i got such mixed information!" This is a super question because this can be SO confusing. The words 'strategy' and 'plan' are...
about 1 month ago • 6 min read
Presented by The Curious Tribe Hey Reader, Before we get stuck into today's topic, let's give you an invite to a free event. I'm hosting a webinar on how to review your comms channels with my pals at Workvivo on 1st April. This event is for you if you want to: Figure out if your comms channels are working or not Know the symptoms of ineffective channels Learn how to create a channel inventory Evaluate your channel effectiveness Have a decision-making framework for your channels And the best...
about 1 month ago • 7 min read
Presented by The Curious Tribe Hey Reader, This week I received a thoughtful question from a reader that I suspect will resonate with many of you. It touches on something I’ve personally dealt with throughout my entire career: being an introvert in a field that often demands extroverted behaviors. Let's start with the question I got: “I’m such a fan of your weekly newsletter. Last year I took a new job that requires a lot of stakeholder management. I’ve seen you refer to yourself as an...
about 2 months ago • 10 min read
Presented by The Curious Tribe Hey Reader, Am I the agony aunt for internal comms? Maybe! Because every week in this newsletter I answer one of your questions. Before we jump into today's question, I've got an invitation for you. On 16th April I'll be joining the very smart, creative and fun James O'Connor from Ryanair to talk about running internal comms for frontline employees. This is part of a brand new internal comms event series by Workvivo called The Comms Show and I'm super excited to...
about 2 months ago • 8 min read
Presented by The Curious Tribe Hey Reader, Each week in this newsletter I answer a question from a reader who is an internal communicator just like you. This week's question really struck a chord with me: “I am job hunting and recruiters often require specific industry experience for an internal comms role, for example they want me to have experience working in finance or working in retail or working in their specific sector. This is stopping me applying for loads of jobs that otherwise look...
about 2 months ago • 6 min read
Presented by The Curious Tribe Hey Reader, Alright I think it's about time for another free webinar, don't you? I'm teaming up with Workvivo for a super event on 5th March. I'll be spilling my secrets on how to manage a busy workload and giving you practical tips and advice on how to work smarter (not harder). I'll also give you a free template you can use to put the webinar into practice IMMEDIATELY. Because I'm all about taking action on learning, and moving from theory to practice quickly....
2 months ago • 5 min read