Presented by The Curious Tribe Hey Reader, Each week in this newsletter I answer a question from a reader. This week's question comes from an internal comms pro in New Zealand: "I am a bit confused between the difference between a communications plan and a communications strategy. Are they the same thing but just using different words? Googling this isn't helpful as i got such mixed information!" This is a super question because this can be SO confusing. The words 'strategy' and 'plan' are...
8 days ago • 6 min read
Presented by The Curious Tribe Hey Reader, Before we get stuck into today's topic, let's give you an invite to a free event. I'm hosting a webinar on how to review your comms channels with my pals at Workvivo on 1st April. This event is for you if you want to: Figure out if your comms channels are working or not Know the symptoms of ineffective channels Learn how to create a channel inventory Evaluate your channel effectiveness Have a decision-making framework for your channels And the best...
15 days ago • 7 min read
Presented by The Curious Tribe Hey Reader, This week I received a thoughtful question from a reader that I suspect will resonate with many of you. It touches on something I’ve personally dealt with throughout my entire career: being an introvert in a field that often demands extroverted behaviors. Let's start with the question I got: “I’m such a fan of your weekly newsletter. Last year I took a new job that requires a lot of stakeholder management. I’ve seen you refer to yourself as an...
22 days ago • 10 min read
Presented by The Curious Tribe Hey Reader, Am I the agony aunt for internal comms? Maybe! Because every week in this newsletter I answer one of your questions. Before we jump into today's question, I've got an invitation for you. On 16th April I'll be joining the very smart, creative and fun James O'Connor from Ryanair to talk about running internal comms for frontline employees. This is part of a brand new internal comms event series by Workvivo called The Comms Show and I'm super excited to...
29 days ago • 8 min read
Presented by The Curious Tribe Hey Reader, Each week in this newsletter I answer a question from a reader who is an internal communicator just like you. This week's question really struck a chord with me: “I am job hunting and recruiters often require specific industry experience for an internal comms role, for example they want me to have experience working in finance or working in retail or working in their specific sector. This is stopping me applying for loads of jobs that otherwise look...
about 1 month ago • 6 min read
Presented by The Curious Tribe Hey Reader, Alright I think it's about time for another free webinar, don't you? I'm teaming up with Workvivo for a super event on 5th March. I'll be spilling my secrets on how to manage a busy workload and giving you practical tips and advice on how to work smarter (not harder). I'll also give you a free template you can use to put the webinar into practice IMMEDIATELY. Because I'm all about taking action on learning, and moving from theory to practice quickly....
about 1 month ago • 5 min read
Presented by The Curious Tribe Hey Reader, Today let's talk about a topic that nearly every client I work with asks me: "Where would you recommend the internal communications role sits within an organisation? What's the best reporting line to go for?" Now this is a pretty divisive topic to be fair. Some people firmly believe that internal communications should sit in HR, because it's so closely tied to employees and engagement. Others argue that internal comms should be part of the broader...
about 2 months ago • 5 min read
Presented by The Curious Tribe Hey Reader, Want to transform your internal communications in 2025 without expensive consultants or complex frameworks? Are you curious how to make your comms more effective, without months of intensive research? Then you're in luck! Because I'm super excited to launch something I’ve been working on for months - my Internal Comms Audit Playbook focused on channels and content. This playbook is a my new collection of ready-to-use templates and checklists to help...
about 2 months ago • 3 min read
Presented by The Curious Tribe Hey Reader, Each week in this newsletter I tackle a question from a reader. This week's question comes from a Head of Internal Communications at a large company in Australia. She writes: “I am hearing feedback from around the company that suggests our communication channels aren’t working as well as they should. There are comments like ‘no one told us about that’ related to important updates that we sent out several times, much to our frustration! I suspect our...
2 months ago • 4 min read