Hey Reader, Each week in this newsletter I answer a question from a reader. This week's comes from someone who's clearly feeling the squeeze, and I suspect a lot of you will resonate with this question: "My leadership team is completely sold on AI and clearly have an expectation that it'll make everything faster and easier, especially for us in the comms team. But sometimes I can't tell if AI is actually helping us or just adding more work and tools to the pile. How are comms teams getting...
9 days ago • 6 min read
Hey Reader, Each week in this newsletter I answer a question from a reader. This week's question comes from a Director of Internal Communications in New Zealand who wrote: "Presenting to senior leaders is the part of my job I find hardest. I want to come across as credible and strategic, but I worry I either drown them in detail or fail to connect what I'm doing to what they actually care about. How do I get better at communicating with leaders?" Thank you for sending this in, you'd be...
16 days ago • 6 min read
Hey Reader, Each week in this newsletter I answer a question from a reader. This week's comes from an Internal Comms Lead in Bristol who asks: "One of our big initiatives this year is to launch a new set of company core values. I haven't done this before and want to do a good job. Have you any advice for rolling out values so that they actually stick?" Ahhhh I must be a total nerd because this topic actually makes me so excited. Is it just me that loves big meaty tricky projects like this?...
23 days ago • 6 min read
Hey Reader, Each week in this newsletter I answer a question from a reader. This week's comes from an internal comms manager in Germany who's wrestling with something I think you'll all recognise: "One thing I often struggle with is saying no to colleagues, especially someone senior to me. I'm a manager and I can't imagine saying no to a leader in the company, but sometimes they ask me to do things that I don't think are right, and I really should figure out a way to say no. How can I do this...
30 days ago • 6 min read
Hey Reader, Each week in this newsletter I answer a question from a reader. This week's question comes from an Internal Comms Manager in Manchester who asks: "Our line managers are our most important comms channel but I find them hard to work with. Half the time they don't cascade my messages, or they do but they do it badly. I'm at a loss. Any tips on how to work with them to improve things?" Working with line managers is one of those internal comms themes that comes up again and again. It's...
about 1 month ago • 5 min read
Hey Reader, Each week in this newsletter I take a question from a reader. This week's question comes all the way from beautiful New Zealand: "My company has a lot of change coming this year and I'll be leading the comms for it. Our company has a lot of frontline workers and I rely heavily on their managers to communicate effectively and get their people on board with changes (no easy feat!). I'm eager to use AI to help me as much as I can to make the work more manageable. Any ideas for how I...
about 1 month ago • 6 min read
Hey Reader, In a break from normal programming, today I'm not answering a question from a reader. Instead I shall indulge your curiosity and give you an insider look at how The Curious Tribe Global Gathering unfolded last week in Barcelona. This was our first in-person event and although I had a feeling it would be good, you just never know what will happen on the day. Let's have a look at what happened, shall we? (Spoiler: it was bloody AMAZING) What we set out to achieve Twenty of us flew...
about 2 months ago • 9 min read
Hey Reader, Each week in this newsletter I answer a question from a reader. Today’s question comes from a Comms Manager based in Belgium, who writes: "I should probably be using AI more in my work but I feel a bit stuck on where to start. Everyone seems to be ahead of me and I feel like I'm falling behind, it’s like a mental block for me at this point. What should I do?" This is a really interesting take on the AI topic, one that I am keen to talk about. I get lots of questions about using AI...
2 months ago • 4 min read
Hey Reader, Each week in this newsletter I take a question from a reader. This week’s question feels timely, it comes from a Head of Internal Comms in Belfast: “I’ve been tasked with planning our annual leaders offsite. It’s a two day event and each year it’s a bit stuffy and dull, I feel like I have an opportunity to do something different this year, do you have any inspo or ideas?” Well lucky you because I’ve spent the last 6 months designing my own in-person event for The Curious Tribe so...
2 months ago • 6 min read